hts-cymbals privacy policy

in relation to European General Data Protection Regulation (EU-GDPR)

Log file entries

Every time a website is visited, entries are created in the so-called log files, whereby data about the respective surfing behavior of the user is registered.

This data is not used to personally identify the website user, but is used for an anonymous evaluation of the use of a homepage. The data collected by the user will never be merged with the personal data stored by us.

This data is not used by us and is unknown to us beyond that.

By using our websites and the use of social media, the surfer agrees to the storage of this data; we do not have any influence on this storage.

Use of personal data

Personal data of our customers and business partners are collected, stored and processed to ensure correct order processing in purchasing or sales, to enable subsequent warranties, services and technical administration, as well as for our own marketing purposes.

We treat your data confidentially and with the most of care. They are located exclusively in the EU, are password protected and the original data as well as the data backup are safe from access by third parties.

You can rest assured that your personal information will be used and stored only internally for contract and billing purposes, and externally for payment processing, to ship the goods by post or parcel service, and only to communicate important information to our existing customers and business partners to maintain existing business relationship (eg change of address, change of email address, change of phone numbers, changed or new website links, ...).

As part of the order processing for example, the service providers we use here, such as transporters, logisticians, banks ... receive the necessary data for order and order processing. The data transmitted in this way may only be used by our service providers to fulfill their task. Any other use of the information is not permitted.

A deletion of your personal data takes place - as far as legal storage requirements do not conflict with this - if you have asserted a written cancellation claim and if the data is no longer necessary to fulfill the purpose of the storage or if its storage is inadmissible for other legal reasons.

A change of your personal data is possible at any time by a simple info to us, e.g. at https://www.hts-cymbals.com/contact .

Use of social media: facebook

Both via our web pages you can log in our facebook page by pressing the facebook button as well as by the direct input of our facebook address via your browser. The social network facebook.com of Facebook Inc. collects and stores data on their servers about your surfing behavior or "like" information or about comments that you may enter. For the purpose and scope of this data collection and the further processing and use of this data by Facebook as well as your related rights and settings options for the protection of your privacy, please refer to the privacy policy of Facebook.

Use of external online sales platforms: eBay

Both via our website you can log in our eBay shop by pressing the eBay button as well as the direct input of our eBay store address in your browser. The online sales platform ebay.com of eBay Inc. as well as all their local country platforms and companies (eg ebay.be, ebay.de, ebay.fr, ...) collect and store data on their servers about your surfing behavior, purchasing behavior, on purchase transactions as well as personal data, means of payment and payment data. For the purpose and scope of this data collection and the further processing and use of this data by eBay as well as your related rights and settings options for the protection of your privacy, please refer to the privacy policy of eBay.

Use of external payment services: PayPal and Mollie

Payments can be made by bank transfer in a conventional way by using our bank account or by using online payment services like PayPal or Mollie to which we are affiliated. Enrolling in these payment services is therefore not obligatory for you as a customer to deal with us and is a voluntary decision of the customer to use it. The online payment services at paypal.com of PayPal Inc. and mollie.com of Mollie B.V. collect and store data on their servers about your purchasing behaviour, about purchase transactions as well as personal data, means of payment and payment data. For the purpose and scope of this data collection and the further processing and use of this data by PayPal and Mollie, as well as your rights in this regard and setting options to protect your privacy, please refer to the privacy policy of PayPal and Mollie.

Use of parcel services for the dispatch of goods: bpost and DHL Germany

Shipments are offered by us only within the European Monetary Union. Within Belgium, the delivery is usually done via the Belgian Post by bpost, outside Belgium, this is usually done by the German parcel DHL service by the DHL Paket GmbH. Your personal data will not be digitally transmitted from us to bpost at the moment, but only noted manually on a parcel label. Data storage does not take place here right now. To DHL Paket GmbH we will transmit your personal data digitally in the form of name, address and - where applicable or necessary - your telephone number insofar as requested by DHL for delivery and exclusively for the purpose of your parcel delivery. Your personal data are therefore stored on the servers of DHL Paket GmbH. For the purpose and scope of the data collection and the further processing and use of data by bpost and DHL Paket GmbH as well as your rights and options to protect your privacy, please refer to the privacy policy of bpost on bpost.be and DHL Paket GmbH on dhl.de.

Advertising and Newsletter

We will never send you advertising directly and you will only receive the newsletter if you have explicitly registered for it by yourself.

You can unsubscribe from the newsletter at any time for free.

All that is needed is a simple info to us, e.g. at https://www.hts-cymbals.com/contact .

Restriction and consent

Beyond the previously described scope of this Privacy Policy, we will not share, sell or otherwise market your personal information to third parties.

By using our services, websites and shops, sales and communication platforms, social networks or by your purchase, including all payment services, you unconditionally accept this statement and agreement.

We would like to point out that internet-based data transmission and digital data storage always and everywhere have a certain degree of security risk. Complete protection against illegal access by third parties, e.g. hackers, is absolutely impossible.

The German version is defined as the original version of this Privacy Policy. The versions in FR / NL / EN are only foreign language translations of the same. In any cases of doubt or erroneous translation formulations always the German version is valid as the only one.